Prices, goods and sets

Setting up prices, nested products and their sets for offers that work with the order amount: product offers, nutra, services, payments.

Nested goods

Each offer usually represents a product from the real world. If you always sell only one product as well as if orders differ only in the quantity of this product and, possibly, in its price, the nested goods will not be required. This option is suitable, for example, for selling linden honey, where each order differs only in the number of jars and there is always the same honey.

More often, several different products can be sold within one offer. These can be either variations of the same product, for example, in different colors or configurations, or additional and related products that customers often take in a set.

For example, if you trade video recorders within one offer you can sell different models of the DVR: with and without GPS support, as well as flash drives with different amount of memory.

To enable nested goods in an offer you should check the "Allow adding offer variants" checkbox in its settings. After saving, the "Goods" button will appear in the list of offers. Click on it to go to the goods setup.

Each offer should include at least one nested good. To add a product you should specify its name and click the "Add" button, you will be directed to the settings form.

In addition to the name, it is recommended to set the product's article (SKU). It should be a short name of the product or SKU, which is used for the convenience of packers — a list of product SKUs is displayed in the list of leads on the package.

The type of product determines its location in the lead processing form. Goods, which are included in the main list, form the base number of sales units. Each unit of the main product starting from the second is considered an upsell. Products in other categories are considered cross-sales. The number of upsales and cross-sales can be used to analyze the success of the operators.

Some products can be marked as single. In this case, they can be present in the order in no more than one copy. This is useful for gift cards, certificates, or instructions.

You can skip some of the items during the calculation of their quantities in orders. These products will not count towards upsales and cross-sales. This is useful for shipping items or gift cards and instructions.

It is recommended to mark at least one product in each offer by checking "Use as default". All products marked with this checkbox will appear in the order when it is created. In the absence of such goods, the order will be created empty and the operator will have to indicate the complete order list during the communication with the customer.

Price settings

Prices for the offer and nested goods are set depending on the list of countries which are specified in the offer settings. To set the prices of the offer you should use the "Prices" button in the list of offers. If you have activated the nested offer goods, you should go to the "Goods" section and use the "Prices" button inside of it.

The most important metric is the "Price" field. The prices, which are specified in the settings, appear in the order at the time of its creation. Operators can change these prices in the future during the order processing.

You can also fill in the "Cost" field for offers and products. Please note that the cost of goods specified in the warehouse settings takes precedence. If you plan to handle warehouse accounting simultaneously for several countries with different currencies, it is recommended to set the cost price in the offers section, and not in the warehouse.

In the "Prices" section of the offer you can set up additional prices. These include the price and cost of delivery and service. Delivery will be counted only for product leads. A service is a field that is marked as "Additional payments or discounts in order currency" in the order editing form. It is convenient to use it to take into account either the call center commission or the approval price, especially during the calculation of prime costs.

Sets of goods

With sets of goods, you can simplify the work of your operators by preparing ready-made "shopping carts" for them. This is useful if you provide discounts on goods based on their quantity. For example, you sell a course of three cans for the price of two, you make an even greater discount for four cans, and you give an eighth as a gift on the fifth can.

You can use sets both with nested goods enabled and with a mono-product offer. To customize the sets, click on the "Sets" button of the corresponding offer. To create a new set, indicate its name and select the country to which it will be linked. We recommend using short names for the sets, for example "3 pcs" or "Course 4+2".

Sets are linked to countries, prices in sets are indicated in the currency of the selected country. You can set the quantity of goods, the price per unit, the price of delivery and service.

Active sets of goods are shown above the order content form. The operator can click on the button of the set he is interested in and the order will be replaced with the selected set. Important! This resets the quantity and prices of goods, shipping and service. The cost of goods and customer data remain unchanged.